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Privacy Policy

Last updated: 6 August 2025

 

Artisan Theatre School is committed to protecting and respecting your privacy.

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, enrol in our classes, or contact us.

1. Who We Are

Artisan Theatre School

Email: office@artisantheatreschool.com

Website: www.artisantheatreschool.com

We offer performing arts training for children and young people aged 3–18.

 

We are the data controller for the personal data you provide to us.

2. What Information We Collect

We may collect and process the following information:

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  • Personal details: name, email address, phone number, postal address

  • Child’s information: name, date of birth, age, medical conditions (if applicable)

  • Payment details: via secure third-party payment processors

  • Enrolment data: class bookings, attendance records, communications

  • Marketing preferences

  • Website usage data: IP address, browser type, pages visited (via cookies)

3. How We Use Your Information

We use your data to:

 

  • Process class registrations and manage your account

  • Communicate updates, changes, and class information

  • Respond to enquiries or support requests

  • Keep children safe by being aware of medical or access needs

  • Send marketing communications (only with your consent)

  • Improve our website and services

4. Lawful Basis for Processing

Under UK GDPR, we process your data using the following lawful bases:

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  • Contract – to provide the services you’ve requested

  • Consent – for marketing communications

  • Legal obligation – to comply with child safeguarding laws

  • Legitimate interest – to manage our school effectively and safely

5. How We Store and Protect Your Data

Your data is stored securely using password-protected systems. We do not store payment information directly; this is handled by secure third-party processors (e.g. Stripe, GoCardless).

 

We take appropriate technical and organisational steps to protect your data from unauthorised access, loss, or misuse.

6. Sharing Your Information

We do not sell your data.

 

We may share your information with:

 

  • Trusted staff or instructors on a need-to-know basis

  • Payment providers for processing transactions

  • IT service providers who support our systems

  • Emergency services or safeguarding authorities if required

 

All third parties are required to process your data in accordance with this Privacy Policy and UK GDPR.

7. Cookies

We use cookies to enhance your browsing experience and collect anonymous data for analytics. You can adjust your cookie preferences in your browser settings.

8. Your Rights

You have the right to:

 

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (in certain circumstances)

  • Object to or restrict data processing

  • Withdraw consent at any time (e.g. unsubscribe from marketing emails)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

 

For requests, please contact us at office@artisantheatreschool.com

9. Data Retention

We keep your data only as long as necessary to provide our services and fulfil legal obligations. Medical or safeguarding records may be retained in line with UK law.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised “last updated” date.

11. Contact Us

If you have questions or concerns about how we use your personal data, please contact:

 

Artisan Theatre School

Email: office@artisantheatreschool.com

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